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How much does Flex cost?
Flex rent payment services are offered for a monthly membership fee of $14.99, which includes access to a Flexible Rent line of credit from Lead Bank.In addition to the membership, all payments mad...
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Reschedule your 1st payment
Each month, you pay us back in two payments - your 1st payment when your rent is due and the rest on the repayment date, typically the 15th of the month or your rescheduled date within the month. T...
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Process your 1st payment
Your 1st payment will be processed automatically right before rent is paid and is required before Flex can proceed with submitting your rent. We’ll attempt your 1st payment up to six times until s...
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Rent autopay on
How to Turn On Rent Autopay To turn on rent autopay or restart Flex’s service, follow these steps: Open the Flex app. Go to Settings > Rent Autopay. Toggle Rent Autopay ON. If autopay turns on su...
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Rent autopay off
How to turn off rent autopay To turn off rent autopay simply update your rent autopay settings in the Flex app. To do so: Open the Flex app. Go to Settings > Rent autopay. Toggle off rent autopay....
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Within the current month
If you've missed a payment within the same month it was due, you can still utilize Flex, provided you make that missed payment and ensure no outstanding balance remains by the month's end. It's ess...
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Resident sign up deadline
Flex pays user rent between the last day of the prior month through the first 5 days of the month.As long as residents are successfully signed up by 5PM ET on the 4th day of the month, there’s stil...
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Privacy notices
- Flex Privacy Policy - Flex Privacy Notice
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Canceling your membership
To cancel your Flex membership, follow these simple steps: Open the Flex app. Go to Settings > Membership > Cancel membership, or you can directly access the cancel membership button. Follow the ...
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Understanding service issues
What is a Service Issue? A "service issue" is triggered by Flex when your help is needed to complete the Flexible Rent process. Service issues may stop Flex from submitting your rent for the month ...