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How to Log In to Your Flex Account To log in: Click the "Log in" button at the top right-hand corner of the screen. You’ll be prompted to enter your phone number. After entering it, a verification...

Rent Tracker When Flex pays your rent, you can easily keep track of the payment status using the Rent Tracker on your Flex app's home screen. The Rent Tracker shows you each step as Flex works to s...

A payment may have been refunded for the following reasons: Overpayment refund: We refunded the extra charge for a higher 1st payment if the rent paid was lower than the estimated amount. No bal...

Overview of Flexible Rent Flexible Rent allows customers to split their rent into two smaller, easier payments. How Flex handles your rent depends on your property: Integrated properties: Flex ca...

Updating your account info makes sure you always have access to your Flex account and never miss important notifications. Plus, it helps keep your rent payments smooth and worry-free! Here’s how to...

How to log into your Flex account Log in: To log in, click the "Log in" button at the top right-hand corner of the screen. Enter phone number: You’ll be prompted to enter your phone number. Afte...

Note: This feature is still rolling out and may not be available to all customers yet.How it worksHere’s how Flex works and what you need to know to keep everything running smoothly:With Flex, you ...

How it works Flex will try to process your first payment automatically up to six times before the cutoff at 3 PM ET on the 5th. If the payment still doesn’t go through, retries will stop. After th...

What an integrated property is and how rent gets paidLiving at an integrated property means your building is partnered with Flex. This partnership allows us to be directly connected to your propert...

What is rent autopay Rent autopay is a setting in the Flex app available to all active customers who live at integrated properties. This setting lets you choose how your 1st payment (the payment re...