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Sometimes, Flex might have trouble submitting your rent automatically due to technical issues. When this happens, we’ll send you an email or push notification asking you to submit the rent manually...

A billing statement is a monthly report issued to account holders at the end of each billing cycle. Each billing statement includes the balance from the previous billing cycle, the balance due, pay...

Flex is a monthly subscription service that simplifies rent payments by splitting them into two parts. Every month, Flex helps with paying your full rent  directly to your property when it's due. Y...

An account suspension refers to the temporary suspension of your Flexible Rent line of credit. Account suspension may occur if Flex is not used in accordance with our terms and conditions. This inc...

Maintaining accurate and up-to-date account information is essential to ensure you can always access your account, receive timely notifications, and have a seamless rent payment process. Here’s how...

Where to sign up To sign up, you have two convenient options. You can sign up through your browser or through the Flex app. To sign up through your browser, visit our sign-up page and follow the i...

What are Flex Funds? Flex Funds is your built-in wallet in the Flex app, designed to help you budget and manage payments with ease. You can set aside money whenever it’s convenient, so you’re ready...

We’re here to make sure you get the answers you need as fast as possible. Check out the different ways to get support below: Help center support Find step-by-step guides, helpful tips, and troubles...

What is income verification? Income verification is a process Flex may use to confirm your income by requiring proof through supported methods. Why is income verification Important? Providing verif...

Flex can help you build your credit history while paying rent. As a Flex customer, here are the ways you can benefit: Rent Reporting An optional feature included in your Flexible Rent membership. ...