Add Flex bank account or debit card to rent portal

Adding a Flex bank account or debit card to your rent portal is simple! Just follow these steps to quickly add it and pay your rent.

Step 1: Find the Flex bank account or debit card payment method

• Flex gives you a unique bank account or debit card, which you can view in the Flex app.

Step 2: Add the payment method in your property’s rent portal

• Log in to your property’s rent portal (the website where you usually pay rent).
• Look for the option to “add a new payment method.”
• Enter the bank account or debit card details from the Flex app, making sure the numbers are correct.
• Helpful tip: If you're asked for extra details like bank name, account type, or billing address, click “Need help > More account details” in the app to find that information.

Step 3: Submit rent

• Once you’ve added the Flex bank account or payment method, use it to pay your rent.
• Double-check the rent amount before you submit it, because Flex will charge exactly what you pay.
• If you have roommates, make sure to only pay your part of the rent.
• The Flex bank account or debit card can only be used for rent payments—no other transactions are allowed.

Quick help for common scenarios

• Need to verify your bank account? Learn how micro-deposits work and how to complete the process
• Not sure if your rent was paid? Understand how to read updates in the Flex app
• Want to skip Flex this month and get a refund? You can opt out in the app—here’s how. (Available for non-Integrated customers only)