Non-standard setup
- Important rent dates
- Understand resident portals
- Reschedule to a future month
- Service issue: confirm rent amount
- Understanding a “not paid” status
- Rent autopay off benefits
- Reapplying for Flex
- Verifying Flex bank account in rent portal
- Process a custom amount
- Flex for not integrated properties
- Service issue: 1st payment failure
- Payment plans
- Flexible Rent with autopay off
- Deleting your account
- Switching Flex bank account to Flex debit card
- Service issue: overdue rent
- Don’t submit rent & get refund
- Flexible Rent credit line impact on payments
- Avoiding late fees
- Submit rent processing timeline
- What happens if I get a late fee?
- Service issue: ACH payments disabled
- Service issue: $0 rent bill
- Resident portal security
- Update property details
- Understand rent reporting
- Portal requirements